Privacy Policy

At Platinum Services, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse our website or book our tour services.

1. Information We Collect

We may collect the following details when you make an inquiry or booking:

• Personal details: Name, email address, contact phone/WhatsApp number.
• Travel information: Preferred dates, destination, number of guests, and special requests.
• Billing & transaction information necessary for confirming tour packages.
• Device and browsing data: IP address, browser type, and navigation paths to optimize user experience.

2. How We Use Your Information

Your details are used strictly to:

• Process and confirm your holiday bookings and hotel/cab arrangements.
• Communicate itineraries, invoices, vouchers, and updates regarding your trip.
• Provide prompt customer service and 24/7 on-tour concierge support.
• Enhance website functionality and ensure fraud prevention.

3. Data Security & Protection

We apply robust administrative, technical, and SSL encryption measures to ensure that your private information is shielded from unauthorized access, modification, or exposure.

4. Third-Party Sharing

We strictly do not sell, rent, or trade your personal data. Essential travel details are shared solely with verified on-ground service partners (such as pre-booked hotels, ferry operators, and assigned chauffeurs) solely to fulfill your trip itinerary.

5. Contact Us

If you have any questions regarding our Privacy Policy or your data, please contact us at info@platinumservices.in or call 8796888573.